Adjustment Policy: We stand by our work, and we want you to love your hair! If you are unsatisfied or are having trouble with your new look, please contact us within 7 days of your initial appointment to schedule a complimentary adjustment.

Return/Exchange Policy: If you purchased a product or item from our boutique that you are unhappy with, we accept returns and exchanges within 30 days from your original purchase date. You must have your receipt or an account with us as proof of purchase. Boutique clothing items must have the tags attached. Products must be unopened or very lightly used.

Late Policy: Please arrive on time for your scheduled appointments. In order to maintain a smooth and efficient schedule while respecting the time of all of our guests, if you are more than 10 minutes late, you may be asked to reschedule. If you anticipate being late, please call as soon as possible to discuss your options.

Cancellation Policy: If you need to cancel or reschedule your appointment, we kindly ask you let us know at least 24 hours in advance. Cancellations made within 24 hours or no-shows may result in a deposit needing to be made in order to schedule a new appointment. That deposit will then go toward your next service. 

Children: We ask that you leave your children at home, unless they are receiving a service. We work with sharp instruments and hot tools and want to avoid potentially dangerous situations. If an emergency arises and you do need to bring your children, please ensure they are able to remain quietly near your side to avoid disturbing other guests and encountering dangerous objects.